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Legal

Terms of Service

Last updated: June 17, 2026  ·  Effective: June 17, 2026

Plain-English summary: Use aveoreach for legitimate influencer outreach. Pay on time. Don't misuse the platform or the data we deliver. We'll keep the service running reliably and deal fairly if anything goes wrong. Full legal detail below.

1. Acceptance of terms

By creating an account or using aveoreach, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

If you are using aveoreach on behalf of a company or organisation, you represent that you have authority to bind that entity to these terms.


2. The service

aveoreach is a done-for-you Instagram influencer discovery service operated by Aveo Software. You submit a request (niche, location, quantity), our team collects and enriches matching public Instagram profiles, and you receive a list in your dashboard — including verified contact emails, follower data, and AI-drafted outreach messages where available.

We reserve the right to modify, suspend, or discontinue any part of the service at any time. We'll give reasonable notice for material changes that affect paid customers.


3. Accounts

  • You must provide accurate information when registering.
  • You are responsible for keeping your login credentials secure.
  • You are responsible for all activity that occurs under your account.
  • Notify us immediately at [email protected] if you suspect unauthorised access.
  • One account per person or organisation. Do not share accounts across unrelated businesses.

4. Acceptable use

You may use the influencer data we deliver for legitimate business outreach — finding collaborators, running campaigns, and building relationships with creators.

You must not:

  • Use the data for spam, unsolicited bulk messaging, or any communication that violates applicable anti-spam laws (CAN-SPAM, CASL, GDPR, etc.).
  • Resell, redistribute, or sublicense the lists we deliver to third parties without our written permission.
  • Use the service in any way that violates Instagram's Terms of Use or any applicable law.
  • Attempt to scrape, reverse-engineer, or extract data from aveoreach beyond what your account is authorised to access.
  • Use the platform to harass, stalk, or harm any individual.
  • Misrepresent your identity when contacting influencers.

We reserve the right to suspend accounts that violate these rules without notice or refund.


5. Payment and refunds

Billing

Paid plans are billed in advance on a monthly or annual basis, depending on your selection. Prices are shown in USD unless otherwise stated. All fees are exclusive of applicable taxes, which you are responsible for paying.

Free trial

Where a free trial is offered, it converts to a paid plan at the end of the trial period unless cancelled. We'll remind you before the trial ends.

Refunds

If you are not satisfied with your first list delivery, contact us within 7 days and we'll either re-run the request or issue a full refund — your choice. After the first delivery, refunds are handled case by case at our discretion. We do not offer refunds for partial use of a billing period.

Failed payments

If payment fails, we'll notify you and attempt to retry. Access may be suspended if payment is not resolved within 7 days.


6. Data and intellectual property

Your data

You retain ownership of any content you provide to aveoreach (your requests, settings, outreach drafts you edit). You grant us a limited licence to use this content to operate and improve the service.

Delivered lists

The influencer lists we deliver to you are for your use within the scope of these Terms. The underlying collection methodology, data enrichment process, and platform are owned by Aveo Software.

Our platform

All software, design, text, and trade marks associated with aveoreach are the property of Aveo Software. Nothing in these Terms transfers ownership of any intellectual property to you.


7. Disclaimers

The service is provided "as is" and "as available." We make no warranties — express or implied — regarding the accuracy, completeness, or fitness for a particular purpose of any influencer data we deliver.

Instagram profile data reflects publicly available information at the time of collection. Follower counts, email addresses, and bios change over time. We are not responsible for data that becomes outdated after delivery.

We do not guarantee that any influencer you contact through our lists will respond, collaborate, or produce any particular business outcome.


8. Limitation of liability

To the maximum extent permitted by law, Aveo Software's total liability to you for any claim arising from these Terms or your use of aveoreach shall not exceed the amount you paid us in the 3 months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost data, or reputational harm — even if we have been advised of the possibility of such damages.


9. Termination

You can cancel your account at any time from your dashboard settings or by emailing [email protected]. Cancellation takes effect at the end of your current billing period.

We may terminate or suspend your account immediately if you breach these Terms, with or without notice. On termination, your right to access the service ends. We'll retain your data for 30 days in case you want to retrieve it before it is deleted.


10. Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Ontario, and you consent to the personal jurisdiction of those courts.


11. Changes to these terms

We may update these Terms from time to time. If the changes are material, we'll notify you by email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms.


12. Contact

Questions about these Terms:

Aveo Software — aveoreach
Email: [email protected]